PRIVACY POLICY

Han Glam · Privacy Policy
Last updated: February 20, 2026

Han Glam operates this store and website, including all related content, products, tools, and services (the "Services"), to provide you with a curated shopping experience. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal information we collect
We may collect personal information that can identify you, including:

  • Contact details: Name, billing & shipping address, phone number, email address

  • Financial information: Credit/debit card or payment account details, transaction information

  • Account information: Username, password, preferences, and settings

  • Transaction information: Items viewed, added to cart, purchased, returned, or canceled

  • Communications: Customer support inquiries or other messages

  • Device information: IP address, browser, network connection, and device identifiers

  • Usage information: Interaction with our Services, including navigation and activity

Sources of personal information
We may collect information:

  • Directly from you (account creation, orders, communication)

  • Automatically via cookies or device tracking

  • From our service providers (payment processors, shipping partners, analytics)

  • From partners or third parties

How we use your information
We may use personal information for:

  • Providing & improving services: Processing orders, payments, shipping, returns, and customizing your shopping experience

  • Marketing & promotions: Sending offers or advertisements via email, SMS, or online ads

  • Security & fraud prevention: Account authentication, detecting fraudulent activity, and ensuring safe transactions

  • Customer support: Responding to inquiries and maintaining our business relationship

  • Legal compliance: Following applicable laws, responding to legal requests, or enforcing our policies

How we share information
We may disclose your information to:

  • Service providers: Payment processors, IT support, shipping partners, cloud storage

  • Marketing partners: To show personalized advertising or promotions

  • Affiliates or corporate group members

  • Legal or business transactions: Merger, acquisition, or legal obligations

Third-party links
Our Services may link to external websites. We are not responsible for the privacy practices or content of third-party sites. Please review their policies before sharing information.

Children’s privacy
Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children.

Security & data retention
We implement reasonable security measures but cannot guarantee absolute security. Personal information is retained only as long as necessary for account management, service provision, legal compliance, or dispute resolution.

Your rights
Depending on your location, you may have the right to:

  • Access or request your personal information

  • Request deletion of your information

  • Correct inaccurate information

  • Request portability of your data

  • Manage marketing preferences (unsubscribe from promotional emails)

To exercise your rights, contact us using the details below.

International transfers
Your personal information may be transferred or processed outside the country you reside in, including regions with different data protection laws.

Updates to this policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this website with a revised "Last updated" date.

Contact us
For any questions or to exercise your rights, contact:

Email: support@hanglam.ae
Address: 58 2B Street - Al Khabaisi - Deira - Dubai
Phone / WhatsApp: +971 50 000 0000